Why Talking About Scams Matters—Now More Than Ever
When was the last time you spoke to your team, clients, or peers about scams or fraud?
If your answer is “never” or “rarely,” it’s time to reconsider. Silence can be costly.
A Real-World Incident
Recently, one of our clients experienced a highly sophisticated scam. The accounts manager received what looked like a legitimate email—with the supplier’s logo, branding, and even their usual email signature—requesting an update to their bank account details.
Believing the request to be genuine, the manager updated the details, and subsequent payments were made to the new account.
It was only when the real supplier followed up on missing payments that the fraud came to light.
By then, the funds had been transferred, and tracing them became a race against time.
What Can We Learn?
This incident highlights a critical truth: scams are becoming more advanced and harder to detect. But what makes them most dangerous is the lack of open discussion within organizations.
Too often, employees hesitate to raise concerns due to fear of embarrassment, blame, or lack of awareness.
Creating a Security-Conscious Culture
To prevent such incidents, we must foster a culture of open communication—where team members feel empowered to:
Ask questions
Verify suspicious requests
Share incidents or near-misses
Report mistakes without fear of blame
Fraud prevention is not just about technology—it’s about people, awareness, and conversation.
Final Thought
Scams thrive in silence.
By encouraging transparency and regular conversations around cybersecurity and fraud, we can drastically reduce our vulnerability.
Talk about it.
Train your teams.
Verify before you trust.
Let’s make awareness part of our daily routine. Because in the fight against scams, communication is your strongest defense.